Ai-Vitae

Your Security & PrivacyMatter

We protect your personal and professional information with enterprise-grade security measures and transparent privacy practices.

End-to-End Encryption

All data transmitted between your device and our servers is protected with 256-bit SSL encryption, the same standard used by banks.

Secure Data Storage

Your information is stored on encrypted servers with restricted access, regular security audits, and automated backup systems.

Privacy by Design

We collect only the minimum information necessary for service delivery and never share your data with third parties.

Data Deletion

You can request complete deletion of your data at any time. We automatically purge inactive accounts after 2 years.

Secure Payments

All payments processed through Stripe's PCI-compliant platform. We never store your credit card information.

Confidential Processing

Your CV and career information are handled with strict confidentiality by vetted professionals bound by NDAs.

Our Security Practices

Technical Safeguards

  • ✓256-bit SSL encryption for all data transmission
  • ✓Regular security vulnerability assessments
  • ✓Multi-factor authentication for staff access
  • ✓Automated security monitoring and alerts
  • ✓Regular software updates and patches
  • ✓Secure coding practices and code reviews

Administrative Controls

  • ✓Background checks for all team members
  • ✓Signed non-disclosure agreements (NDAs)
  • ✓Role-based access controls
  • ✓Regular security training programs
  • ✓Incident response procedures
  • ✓Annual security policy reviews

Physical Security

  • ✓Secure data centers with 24/7 monitoring
  • ✓Biometric access controls
  • ✓Environmental protection systems
  • ✓Redundant power and cooling systems
  • ✓Secure destruction of physical media
  • ✓Limited physical access to systems

Data Protection

  • ✓Data minimization - collect only what's needed
  • ✓Purpose limitation - use data only as stated
  • ✓Retention limits - delete data when no longer needed
  • ✓Access logs - track who accesses your data
  • ✓Data portability - export your data anytime
  • ✓Breach notification within 72 hours

Compliance & Certifications

GDPR Compliant

Full compliance with EU General Data Protection Regulation

Irish DPC Registered

Registered with Ireland's Data Protection Commission

PCI DSS

Payment Card Industry Data Security Standards

SOC 2 Type II

Audited security, availability, and confidentiality controls

Privacy Policy Summary

Key Privacy Points

We collect only essential information needed to provide our CV writing services. Your data is never sold, shared for marketing, or used beyond service delivery.

What Information We Collect

Personal Information: Name, email address, phone number, current job title, and work history details necessary for CV creation.

Payment Information: Processed securely through Stripe - we never store credit card details.

Service Data: Files uploaded, communication history, and service preferences.

How We Use Your Information

Your information is used exclusively for:

  • Creating and optimizing your CV/resume
  • Communicating about your order
  • Providing customer support
  • Processing payments
  • Legal compliance and business operations

Data Sharing

We never share your personal information except:

  • With your explicit written consent
  • When required by law or legal process
  • With service providers bound by strict confidentiality (payment processing, secure hosting)

Your Rights

You have the right to:

  • Access: Request a copy of your data
  • Correct: Update inaccurate information
  • Delete: Request complete data removal
  • Restrict: Limit how we use your data
  • Port: Export your data in standard format
  • Object: Opt out of data processing

Data Retention

We retain your data only as long as necessary:

  • Active clients: Duration of service relationship
  • Completed orders: 1 year for support purposes
  • Inactive accounts: Automatically deleted after 2 years
  • Legal requirements: As required by law

International Transfers

If you're located outside our primary jurisdiction, your data may be processed in countries with adequate data protection laws. We ensure appropriate safeguards are in place.

Updates to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email with 30 days notice.

Last Updated: 3/11/2026

Questions About Security or Privacy?

Email: orders@ai-vitae.store
Security Issues: security@ai-vitae.store

We typically respond to privacy and security inquiries within 24 hours.